FAQs

Frequently Asked Questions

Sizing

How do I find my size?
We recommend checking our Size Guide, available on each product page. If you're between sizes, we suggest sizing up for a more relaxed fit.

Shipping

How long does delivery take?
We ship worldwide! Delivery times vary by country. Please visit our Shipping Policy page for full details on delivery times and costs for your location.

Do you ship internationally?
Yes — we ship to countries around the world. Shipping costs are calculated at checkout based on your location.

Returns & Exchanges

What is your returns policy?
We accept returns within 30 days of delivery for items in their original condition with tags attached. Please visit our Returns & Refunds Policy page for full details.

Are there different rules for EU customers?
Yes — customers located in the European Union have additional rights under EU consumer law, including a 14-day cooling-off period for online purchases. Please refer to our Returns & Refunds Policy for more information specific to your region.

How do I start a return?
Contact our customer service team via the Contact Us page and we'll guide you through the process.

Orders & Payments

What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay. Afterpay may also be available at checkout.

Can I change or cancel my order?
Orders are processed quickly, so please contact us as soon as possible if you need to make changes. We cannot guarantee changes once an order has been dispatched.

Care Instructions

How should I care for my garments?
Care instructions are printed on the label of each garment. As a general rule, we recommend cold hand washing or dry cleaning for delicate pieces.